Customer feedback toolsNPS surveys


Promoter is a popular email-based NPS tool that helps you gather customer feedback and reduce churn.


Promoter is a popular NPS tool with an impressive customer list. It's known to be simple to setup but it has a powerful set of features, and integrates with a good range of web apps.

Key features

  • Send customizable email-based Net Promoter Score (NPS) survey campaigns.
  • Use powerful reporting features to measure customer sentiment and track campaign performance.
  • Manage survey feedback – get alerts, review responses and send replies from within the app.


From $79 per month.

Plans differ based on the number of surveys that can be sent each month and the functionality offered, from a basic plan for small teams through to custom enterprise options.

Free trials & plans

Free Trial available
No Free Plan


Funded Startup

Target sectors


Companies using

Zapier Gusto Coursera DocuSign Cloudflare Rackspace


Simple setup
API availabile
Campaigns can be setup within the webapp. During the setup process you will be able to choose where to importyour contacts from: CSV, API, Zapier or Segment. You'll also be able to use a CNAME to send the surveys from your custom domain.


Integrates with Zapier
Social Profiles
Added: August 29th, 2018


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